5.1. Unable to update the app

To upgrade the app, please follow the steps below:

1. Go to iOS Settings > iTunes & App Store > tap your account > Sign Out.

2. Reboot your device by pressing Home and Sleep button (Sleep and Sound down button for iPhone 7 or later) for several seconds till Apple logo is displayed to eliminate the temporary issues.

3. Sign in to your Apple ID by opening App Store > Apple ID > Sign In.

4. Make sure there is enough free space on the device to fit the new apps.

5. Open Updates > Purchased > Scanner Pro > tap the Update icon.

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